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Terms & Conditions

Terms & Conditions

Terms of Service for Clixoni

Welcome to Clixoni. This website is owned and operated by Clixoni. By visiting our website and accessing the information, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

This agreement is in effect as of January 1, 2024.

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Definitions

Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "Clixoni", "We", "Us" or "Our" in this Agreement) refers to Clixoni.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Minimum Period means the minimum period for the Service, the initial term of which is set out during signing up; the minimum period may be renewed on agreement between You and Us from time to time for further minimum periods for the same length as, or different to, the initial term.
Marketing Service refers to the set of Services provided to help build your brand, for example blog content, local citations, social media posts etc.
Network means the networks over which we provide some elements of our Service.
Network Operator means the provider of the Network.
Number means the telephone number(s) in relation to which you receive the Service under this User Agreement.
Personal Data is any information that relates to an identified or identifiable individual.
Service means any of the services provided to You by the Company and Service Provider which may change from time to time depending on the options you’ve chosen.
Service Provider means any natural or legal person who processes the data on behalf of Clixoni. It refers to third-party companies or individuals employed by Clixoni to facilitate the Service, to provide the Service on behalf of Clixoni, to perform services related to the Service or to assist Clixoni in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
User Agreement refers to the contract between us, and you as agreed when you signed up for our Service.
Website refers to https://www.clixoni.com/.
You means the individual accessing or using the Service, or Clixoni, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Responsible Use and Conduct

By visiting our website and accessing the information, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as 'Services'), you agree to use these Services only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.

Wherein, you understand that:

a. In order to access our Services, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Services. You agree that any information you provide will always be accurate, correct, and up to date.

b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Services. Accordingly, you are responsible for all activities that occur under your account/s.

c. Accessing (or attempting to access) any of our Services by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Services through any automated, unethical or unconventional means.

d. Engaging in any activity that disrupts or interferes with our Services, including the servers and/or networks to which our Services are located or connected, is strictly prohibited.

e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Services is strictly prohibited.

f. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

g. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

i. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;

ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;

iii. Contains any type of unauthorized or unsolicited advertising;

iiii. Impersonates any person or entity, including any Clixoni employees or representatives.

We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.

h. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn't violate or infringe on any 3rd party copyrights or trademarks, becomes the property of Clixoni, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Services. All information provided as part of our registration process is covered by our privacy policy.

i. You agree to indemnify and hold harmless Clixoni and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.

Privacy

Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement.

Limitation of Warranties

By using our website, you understand and agree that all Services we provide are "as is" and "as available". This means that we do not represent or warrant to you that:
i) the use of our Services will meet your needs or requirements.

ii) the use of our Services will be uninterrupted, timely, secure or free from errors.

iii) the information obtained by using our Services will be accurate or reliable, and

iv) any defects in the operation or functionality of any Services we provide will be repaired or corrected.

Furthermore, you understand and agree that:

v) any content downloaded or otherwise obtained through the use of our Services is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.

vi) no information or advice, whether expressed, implied, oral or written, obtained by you from Clixoni or through any Services we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

Faults and repair

We will try to provide uninterrupted service, but you understand and agree that, from time to time, faults, including intermittent faults, may occur.

If you report a fault in the Service, we or our appointed agent will try to repair the fault as soon as possible.

You acknowledge that the repair may be delayed due to issues beyond our control, and understand that we cannot guarantee how long it will take to repair a fault.

Numbers

As part of the Service we may provide you with a telephone Number. You will not own or have any right to sell, transfer or agree to transfer the Number(s).

Charges and payments

We will invoice you monthly for the Service in accordance with the User Agreement Contract and these Conditions.

We invoice fixed monthly charges in advance.

It is your responsibility to ensure that there are sufficient funds in your account to cover the payment.

You must tell us promptly of any changes to your bank details that may affect payment of the Charges.

This Clause does not affect any other rights or remedies we have under the Contract.

If you do not pay all Charges by the due date shown on your invoice, we may charge you interest and fixed-sum charges (which vary depending on how much you owe us) at the levels set out in the Late Payment of Commercial Debts (Interest) Act 1998 together with our reasonable costs.

The interest rate as set by the Act is currently 8% above the Bank of England base rate. You agree to promptly reimburse us for any costs we incur as a result of your non-payment of the Charges.

You acknowledge that you are responsible for and will pay the Charges for the Service, whether you or someone else uses the Service.

If you do not pay any of the Charges by the Due Date, we may pass information relating to your failure to pay onto a credit reference agency.

You agree not to delay or withhold payment to us for any reason.

Suspension of Service

We may suspend or cease the Service:

a) for technical, operational, or other reasons;

b) if we have to as a result of a direction or request from a government department, the emergency services, or a regulatory or administrative authority;

c) if required to do so to maintain or improve the Service, in which case we will endeavor to ensure this suspension is for as short a time as possible;

d) if you have not paid an invoice 14 days or more after payment was due;

e) if we reasonably believe you are failing to use the Service in accordance with the terms of the User Agreement.

We shall not be liable to you for any losses you may incur as a result of the suspension or cessation of the Service.

Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. Clixoni will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Services, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

Copyrights/Trademarks

All content and materials available on Clixoni, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of Clixoni, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Clixoni.

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Services with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Services we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Cancellation and Refund Policy

Payment for the Service is due on acceptance and will be taken as agreed for the Minimum Period.

For Clixoni access, you have three (3) days from the date of initial enrollment to determine that the Services do not meet your needs.

If products do not meet your needs, then you must notify the Company in writing within three (3) days from the date of initial enrollment that you wish to terminate the User Agreement to purchase Products provided hereunder and receive a refund.

For ongoing Marketing Services, you must provide 30 days' written notice in order to cancel future work scheduled for your business growth plan. No refunds will be provided for work already undertaken or completed.

Brand Builder Service Agreement

If You subscribe to a Brand Builder service You hereby authorizes Clixoni Ltd & partner companies (those who help to fulfil service provision, collectively referred to herein as “Clixoni”) to manage Your digital marketing program pursuant to the terms set forth below.

For the purpose of attempting to increase Client’s purchases/online-traffic, Clixoni shall provide digital marketing services. There is no guarantee that services provided by Clixoni will improve Client’s purchase, online-traffic or business, and Clixoni shall in no event be liable for any lost profits, consequential damages or indirect damages of Client.

There shall be no other obligation by Clixoni to provide additional marketing, management, or advertising services other than what is listed when choosing a brand building plan. Additional services (for example managing ad campaigns) can be ordered and will be quoted for at the time of order.

Clixoni shall reasonably coordinate with Client the exact details surrounding the look, feel, and personality to promote. The Client may request changes at any time while in contract and good standing. Clixoni will use commercially reasonable efforts to promptly respond to such requested changes. By participating in this service, the Client agrees: (1) to provide all requested information in a timely manner to reasonably accomplish goals, and (2) to notify Clixoni in advance if modifications are required and allow time for such modifications to be completed.

During the course of this Agreement, it may be necessary for Client to share proprietary information, including trade secrets, industry knowledge, and other confidential information, to Clixoni in order for Clixoni to complete the work required. Clixoni will not share any of this proprietary information at any time, even after the Agreement is fulfilled. Clixoni also will not use any of this proprietary information for his/her personal benefit at any time, even after the Agreement is fulfilled.

Clixoni will limit posts and services to that which is specified in this Agreement. The Client understands that any services requested beyond this Agreement will result in extra charges. Clixoni will use commercially reasonable efforts to inform Client prior to Clixoni performing such additional services.

Following completion of Client’s website, Client may request, and Clixoni shall provide, 1 website edit of such website before the website goes “live” (available to the general public) and 1 main website edit to such website after the website goes “live”. Unless Client package includes site edits, or Client pays for additional services from Clixoni, Clixoni shall have no further responsibility to edit such website.

All services provided to Client by Clixoni that are in addition to what is included in the plan and additional details listed in the Service Agreement, as determined in Clixoni's reasonable discretion, shall be paid for by Client at the rate of $100 per hour to CLIXONI for such services. Clixoni may modify such hourly rate upon 10 days written notice of such modification to Client and Client’s continued use of any services of Clixoni provided under this Agreement shall be deemed acceptance thereof.

Clixoni reserves the right to adjust prices/rates by giving 30 days’ notice delivered via email from Clixoni to client. On average, these increases will between 1%-5% per calendar year.

Cancellation / Termination of Use

Early Cancellation while in contract– Unless stated otherwise, Brand Builder contract term is 30 days. For ongoing Marketing Services, you must provide 30 days' written notice in order to cancel future work scheduled for your business growth plan. No refunds will be provided for work already undertaken or completed.

30-day cancellation notice– A 30-day notice of cancellation, in writing (emails preferred), delivered to the non-cancelling party is required to cancel or terminate this Agreement.

Termination of Use- Notwithstanding anything in this Agreement to the contrary, Client agrees that Clixoni may, at our sole discretion, suspend or terminate Client’s access to all or part of Clixoni's website, information, resources, services, products, and tools Clixoni provides (collectively, “ Resources”) with or without notice and for any reason, including, without limitation, breach of this Agreement. Any suspected illegal, fraudulent or abusive activity by Client may be grounds for terminating this Agreement and may be referred to appropriate law enforcement authorities. If this Agreement is terminated, Client’s right to use the Resources we provide will cease, and Clixoni reserves the right to remove or delete any information that Client may have on file with us, including any account or login information. Notwithstanding anything in this Agreement to the contrary, if this Agreement is terminated based on, in Clixoni's reasonable discretion, Client’s negligence, misconduct, default or breach of this Agreement, or suspected or actual illegal activity, Client shall immediately owe and pay to Clixoni an amount equal to the Cancellation Fee.

Cancellation and Refund Policy- Client has three (3) days from the date of initial enrolment to determine the products and/or services provided by Clixoni or to be provided by Clixoni do not meet Client’s needs. The Client must notify Clixoni in writing within three (3) days from the date of initial enrolment that Client wishes to terminate this Agreement to purchase products and/or services provided hereunder and receive a refund of the corresponding fee paid by Client (notwithstanding the Cancellation Fee stated above). All sales are final after such 3-day period.

Cancellation after 3 days but before 2nd billing date- In the event the Client decides to cancel after the 3 day-period above, but before the 2nd billing date (as reasonably determined by Clixoni), Client understands there is a great amount of time and effort to building their package. Therefore, the 1st months’ payment and any set up fee shall not be refunded. If the Client is permitted to pay a set up fee (as stated in the Service Agreement) in instalments, the remaining balance is due upon cancellation (in addition to payment to Clixoni of the Cancellation Fee).

Payment Terms
Billing cycles begin on the day this Agreement is signed, or when the Client subscribes to a package on the website, whichever is soonest, but the regular occurring billing date may be moved by Clixoni to date of the onboarding call or any other date Clixoni determines is best for Clixoni . Clixoni will use commercially reasonable efforts to have the monthly billing date be the same date each month. Payment is due in advance of the services to be provided in the upcoming month (or billing period) within five (5) days of receipt of the bill. Payments not timely received may be sent by Clixoni to collections at any time. Non-payment may result in a cease of services. Upon 30 days of nonpayment, Clixoni reserves the right to shut down any website built, revised or otherwise created pursuant to this Agreement.

Limitation of Warranties:By using tools, platforms, or services offered through Clixoni and/or Clixoni website, you understand and agree that all Resources we provide are "as is" and "as available". This means that Clixoni does not represent or warrant to you that:
1. The use of our Resources will meet your needs or requirements.
2. The use of our Resources will be uninterrupted, timely, secure or free from errors.
3. The information obtained by using our Resources will be accurate or reliable, and
4. Any defects in the operation or functionality of any Resources Clixoni provides will be repaired or corrected.
5. Any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
6. No information or advice, whether expressed, implied, oral or written, obtained by you from Clixoni or through any Resources Clixoni provides shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

Force Majeure

Clixoni is not liable for any failure to perform due to causes beyond its reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances.

Headings

Headings to this Agreement are for convenience only. Headings shall in no way affect the provisions themselves and shall not be construed in any way that would limit or otherwise affect the terms of this Agreement.

Entire Agreement; Modification

The agreement embodies the entire agreement between the Client and Clixoni relating to the subject matter hereof. This Agreement may be changed, modified or discharged only if agreed to in writing by both parties.

Governing Law

This User Agreement is governed by English law and subject to the exclusive jurisdiction of the English courts. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.